Business Strategist, Strategic Operations

This position is based in Mountain View, CA.

The area: Product Quality Operations (PQO)

The Product Quality Operations (PQO) team fights for the users. We defend Google's integrity by combating spam, fraud and abuse of our products. It's a constant game of cat-and-mouse to stay ahead of the bad guys and ensure that our advertisers, publishers and users have a safe and seamless experience. We work with Engineering to define, communicate and enforce policies across nearly all of Google's products in over 40 languages. PQO team members use their technical know-how and work across functions to develop innovative solutions that always put the user first.

The role: Business Strategist, Strategic Operations

Your job will be to spearhead these analyses and drive impactful change in the organization through a combination of opportunity identification, project management, data analysis, and executive-level presentation. You’ll be an individual contributor that will serve as an analytics and operations expert supporting one or more of the functional PQO teams.

Responsibilities:

• Become an expert in the data available in disparate sources and use this information to conduct business analyses and recommend improvements to our reporting infrastructure
• Conduct complex data analysis and make recommendations (cost-benefit, risk-coverage-quality, invest-divest, forecasting, impact analysis) that significantly impact the organization
• Use statistical techniques to model complex relationships between multiple sets of variables to develop new abuse detections signals, measure team impact, and prioritize abuse fighting methods
• Create quantitative models including forecast, operational, and financial models of business dynamics; deliver effective presentations of findings and recommendations to multiple levels of stakeholders; and understand Google’s product policy enforcement and risk strategy in order to effectively tailor data analysis and recommendations
• Manage projects with multiple stakeholders both within and outside the organization, and identify and recommend opportunities to increase efficiency, quality, and impact to PQO leadership

Minimum Qualifications

• Superior Microsoft Excel skills (pivot tables, VBA macros, etc.), ability to handle large data sets, and experience setting requirements for or developing performance dashboards.
• Affinity for technology with strong SQL abilities.
• Distinctive problem solving skills with a high degree of analytical rigor and strategic thinking; proven experience identifying risks, opportunities for business improvement, and defining and measuring the success of those initiatives.
• Excellent organizational and project management skills, including process improvement, attention to detail, and prioritization.
• Experience working globally and cross-functionally, ability to influence while demonstrating maturity and objectiveness; excellent presentation development with strong written and verbal communication skills.

Preferred Qualifications

• BA or MS in statistics, or substantial experience implementing statistical models (including linear/logistic regressions and hypothesis testing)
• Proficiency in R or another statistical programming language.
• Familiarity with programming languages (Python, Shell scripting, VBA, Java, PHP, JavaScript, C, etc.) or with internal data-mining tools.
• Demonstrated ability to synthesize information to see big picture while effectively managing detail.
• Experience in the online advertising and/or consumer products industry; passion for policy.